In today’s digital world, securing personal and financial information has never been more critical. One-Time Passwords (OTPs) serve as an essential safeguard for verifying online transactions and account activities. However, scammers are increasingly using sophisticated tactics to trick people into sharing these secure codes. It’s important for our members to remember that Dnister will never ask you to provide your OTP over the phone.
OTPs are sent directly to Members as part of our multi-factor authentication process, designed to ensure that only you can access your account or confirm a transaction. These passwords are time-sensitive and meant for your personal use only. Sharing them with anyone, including individuals claiming to represent Dnister, could put your account at risk.
“Protecting our Members information is our top priority and we will never ask for sensitive information like a One-Time Password over the phone.” says Iryna Malayko, Member Services Manager.
How OTP scams work and how to stay protected
Scammers may impersonate staff, claiming to be from Dnister’s team, and create a sense of urgency to get you to reveal your OTP. In such situations, it is crucial to stay calm, hang up, and call us directly on 1800 353 041 to report any suspicious activity.
At Dnister, we are committed to ensuring the safety and security of our Members. By keeping your OTP private, you help us continue to protect your accounts and personal information. Stay vigilant, and together we can safeguard your financial future.
What to do if you suspect a scam
If you suspect you’ve been targeted by a scam or have already shared your OTP, act quickly. Contact us immediately on 1800 353 041 to speak with one of our team Members regarding any inquiries about OTP scams and fraud. We recommend regularly checking your transaction history for any suspicious activity and always staying vigilant about possible scams.
Get in touch
Call Dnister today on 1800 353 041 to speak with one of our friendly staff members regarding any inquiries.
Disclaimer: The content of this article is general in nature and is presented for informative purposes. It is not intended to constitute tax or financial advice, whether general or personal nor is it intended to imply any recommendation or opinion about a financial product. In providing you with this information you should consider the appropriateness of this advice with regard to your particular financial situation and needs. Before taking any action, consider your own particular circumstances and seek professional advice. This content is protected by copyright laws and various other intellectual property laws. It is not to be modified, reproduced or republished without prior written consent.
